You may return items in good condition, untampered with seals intact, for a refund. Product(s) must be received in our office within 24 hours after delivery for orders within Lagos; 72 hours for orders outside Lagos.
The amount and value of the returned item(s) shall be refunded in full to Customers, including the value of tax (if applicable). However, the amount paid for the delivery of the item(s) shall not be refunded because it has been expended on transporting the item(s).
Customers shall get their refund within 72hours from the time the item(s) were returned.
Please note that the following items are non-refundable:
- Fridge item(s), that is items that need to be preserved in the fridge.
For returns and refunds, please contact us by filling out the form below: